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"How-to" How-tos: Rescuing the Lost with the Written Word"How-to" How-tos: Rescuing the Lost with the Written Word

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Presenter Name(s): 
Roberta Sheahan
Abstract: 
This presentation will detail tips on listening, and responding to students and instructors. The highlights will include a demonstration of structuring and writing clear instructions, and the active engagement of student/instructor in resolving concerns.
Session Type : 
Presentation
Intended Audience: 
Teach/Faculty
Tech Support
What will attendees at this presentation learn that they can apply at their institution/organization?: 
Staff and faculty will encounter New ideas and reminders on clear effective ways to write instructions and explain technology to the troubled
Room: 
RC 181